What we are about




Welcome to our training solutions, where we leverage 20 years of real-world experiences in the hospitality industry from UAE, Oman, India and Malaysia, to come together to enhance your team's performance.
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Our expertise, honed as Heads of Learning and People Development in prestigious international brands like Shangri-La and Banyan Tree hotels, resorts & spas, allows us to design tailored programmes that sets you apart from the competitors.
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We focus on improving your employee's mindset and skills, ensuring they deliver exceptional service.
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Let us help your elevate your business to new heights.
Our Vision
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Being the leading training provider in driving long term impact in Customer Service and Leadership skills.
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Our Mission
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To be a recognised trusted advisor working hand-in hand in driving and transforming people’s core talents, to empower and develop them to be accountable, engaged and motivated in the workplace and beyond.
Our Methodology
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It's straight forward, we look at real life experiences, understand it, improve and follow-up on it!
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Our experiential learnings programmes are highly interactive by breaking barriers to build connections through reflective group discussions, case studies and role plays.
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The actionable takeaways are weighed against pre and post learning outcomes through quizzes, feedbacks and on-the-job assignments.